ICE Leadership

Contact information contained herein is not intended for sales or commercial purposes.

Administration

Patty Hermanns
Administrative Operations Coordinator and Assistant to the Chairperson/CEO
Industry Collaboration Effort (ICE)
Bio
Email


Board of Directors

Michael R. Myers
President, ICE Board of Directors
GEMCare Mercy Memorial Health System
President & Chief Executive Officer
Bio
Email


Leslie McMains
Chief Financial Officer, ICE Board of Directors
Greater Newport Physicians
Chief Operating Officer
Bio
Email


Yvonne K. Sonnenberg
Director, ICE Board of Directors
NAMM California / Empire Physicians Medical Group
Associate VP & Executive Director
Bio
Email


Christopher McGlone
Director, ICE Board of Directors
Sharp Community Medical Group
Chief Operating Officer
Bio
Email


Gena Jongebloed
Director, ICE Board of Directors
UnitedHealthcare
Director, Delegation Relations
Bio
Email


Delilah Samson
Director, ICE Board of Directors
Anthem
Clinical Research Manager
Bio
Email


 

Keith Pugliese
Director, ICE Board of Directors
John Muir Physician Network
Vice President, Contracting & Risk Operations
Email


 

Terri Schroeder
Director, ICE Board of Directors
Aetna Health, Inc.
Sr. Director, Health Care Quality Management
Email


Team Leadership

Connie Snyder
Team Leadership Provider Organization Co-Chair
Universal Care / Brand New Day
Exec. Vice President Operations / Compliance Officer
Bio
Email


Melony Davis
Team Leadership Health Plan Co-Chair
Brand New Day
Compliance Consultant
Bio
Email


Michael R. Myers
Director of Agency Relations
GEMCare Mercy Memorial Health System
President & Chief Executive Officer
Bio
Email


Appeals & Grievances Improvement Team

Angela Kuba
Team Co-Leader
Centene
Medicare A&G / Call Center Compliance Liaison
Email


Yolanda Morris
Team Co-Leader
St. Joseph Heritage Healthcare
Health Plan Compliance Manager
Email


Claims Standardization Team - Main

 

Rikki Haffner
Team Co-Leader
Molina HealthCare, Inc.
Claims Manager-Regulatory Quality Audits
Email


Sandie Smiley
Team Co-Leader
Pacific Partners Management Services
Director of Claims and Compliance
Email


Contracting & Compliance Team

Shelley Segal
Team Co-Leader
Brand New Day
Email


Gail Blacklock
Team Co-Leader
Inter Valley Health Plan
Director, Compliance
Email


 

Shelly Kenealy
Team Co-Leader
Pomona Valley Hospital Medical Center
Capitation Department Supervisor
Email


Contracting & Compliance Team Coded DOFR Workgroup

Carol Wanke
Workgroup Leader
Sharp Healthcare
Vice President, Managed Care Operations
Email


Credentialing Shared Audit Policy Team - Main / California

Mei Ling Christopher
Team Co-Leader
UnitedHealthcare
Manager, Delegation Relations Department
Bio
Email


 

Susan Ewers
Team Co-Leader
Cigna Healthcare of CA
Delegation Oversight Account Manager
Email


Credentialing Shared Audit Policy Team - Main / Mid-Atlantic

 

Gwenlynn Lanowy
Team Co-Leader
Aetna
Health Care QM Project Manager
Email


 

Cynthia Minnick
Team Co-Leader
UnitedHealthcare
National Account Manager, Delegation Relations
Email


Credentialing Shared Audit Policy Team - Main / Northwest

 

Susan Ewers
Team Co-Leader
Cigna Healthcare of CA
Delegation Oversight Account Manager
Email


 

Janet Hodulik
Team Co-Leader
Cigna
Regional Credentialing Manager
Email


Cultural & Linguistics Team - Main

 

Diana M. Carr
Team Co-Leader
Health Net of California
Cultural & Linguistic Services Specialist
Bio
Email


 

Peggy Payne
Team Co-Leader
Cigna
Director, Cultural and Linguistic Unit
Email


DMHC Access Regulations Team/Workgroup

Jemme Durrow
Team Co-Leader
Blue Shield of California
Manager, Network Compliance
Email


Christina Wu
Team Co-Leader
Sharp Health Plan
Project Coordinator, Compliance
Bio
Email


Encounters Standardization Team/formerly MOOP Team

Carol Wanke
Team Co-Leader
Sharp Healthcare
Vice President, Managed Care Operations
Email


 

Laurie Dean
Team Co-Leader
UnitedHealthcare
Business Process Consultant
Email


Pharmacy Regulations Team - CA (formerly SB866 Team)

Patrick Robinson
Team Co-Leader
Sutter Health Plan
Pharmacy Manager, Health Plans
Email


 

Judy Truong, Pharm D
Team Co-Leader
Sharp Health Plan
Manager, Pharmacy Gvt/Pharmacoeconomics
Email


Provider Directory Updates Team

Karen Palmer
Team
Co-Leader
Email


 

Linda McGowan
Team Co-Leader
Children’s Physicians Medical Group
Provider Relations Representative
Email


Quality Improvement/Utilization Management (QI/UM) Team - Main

Delilah Samson
Team Co-Leader
Anthem
Clinical Research Manager
Bio
Email


Julie Theodore
Team Co-Leader
Anthem
Regional Vice-President, Medical Operations
Email


QI and UM Required Reports Team

 

Paula Gumpher
Team Co-Leader
Anthem, Inc.
Clinical Compliance Manager, Government Business Division
Email


 

Novella R. Quesada, RN, BSN, PHN
Team Co-Leader
PIH Health
Director, Medical Management
Email


Risk Adjustment Data Acquisition & Reporting (RADAR) Team - Main

Connie Snyder
Team Co-Leader
Universal Care / Brand New Day
Exec. Vice President Operations / Compliance Officer
Bio
Email


Kathi Wylie
Team Co-Leader
Synermed
HCC Coordinator
Email


Service Determination Standardization Team

Melony Davis
Team Co-Leader
Brand New Day
Compliance Consultant
Bio
Email


 

Linda Baker, RN, MBA, CCM
Team Co-Leader
Clinicas Del Camino Real, Inc.
Director, UM/QA
Email


 

Karen Driskill
Team Co-Leader
Cigna
Email


   

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